Language of Leaders

By Craig Hillier

Have you ever been around someone who has a way with words? They know just the right thing to say or have the exact phrase to characterize a situation. It’s remarkable how word power can make a difference in communication.
I have always been enamored with people who can articulate their thoughts in a way that catches the listener’s ear. Leaders pay attention to specific words and phrases, particularly watching for words or phrases that may conjure negative feelings.
By making subtle shifts from standard language to Leader’s Language, communication improves. Some people may ask, “Aren’t you just playing with words?The answer is, “Of course!” Leaders actually do play with language because using the right words in the right combination with the right tone and body language can mean the
difference between gaining agreement or causing dissention.